The daily problem
Staff do not always know who should act next or which issue is urgent.
Workflow routing
Notifications and workflow routing
The team spends less time chasing ownership and more time completing the right work.
How CAJ Operate helps
An alert is routed by category and role, a task is assigned and the visible status changes.
What the demo proves
Shows role-aware alert routing, assignment and status movement.
What the customer sees
- OwnerAssigned
- StatusIn progress