Packages

Start with a guided pilot before wider rollout.

CAJ Operate is being positioned honestly: assisted setup and pilot onboarding first, then broader package rollout once each workflow is proven for the business.

Best first step

Guided Pilot

A controlled pilot for businesses that want CAJ to help shape the first workflow, channel setup and demo-ready operating model.

Priced after scope review

Best for: First customers, investor demos and businesses that need assisted setup.

  • Guided discovery and workflow mapping
  • WhatsApp or voice-first scenario planning
  • Agent behaviour and services setup support
  • Demo-safe review before live customer use
Request pilot access
Growing teams

Operate Growth

For businesses that need communication, lead capture, appointments, routing and owner visibility in one practical operations space.

Package details finalised during onboarding

Best for: Teams handling regular enquiries and bookings.

  • WhatsApp operations and inbox visibility
  • Lead and customer lifecycle support
  • Appointments and follow-up routing
  • Owner dashboards and guided setup
Discuss Growth package
Operational control

Operate Professional

For businesses that want stronger document evidence, reporting, security visibility and broader operational workflows.

Quoted after operational review

Best for: Businesses preparing for more controlled records and reporting.

  • Secure document and evidence workflows
  • Workflow routing and notifications
  • Security, audit and protected data story
  • Finance-evidence and management reporting path
Plan professional setup
Pricing starts with fit

A package makes sense after the first workflow is clear.

The pilot request form helps decide whether the first value should come from messages, calls, bookings, documents, finance evidence or daily management visibility.

01

Pick the first workflow

Choose the part of daily operations that currently loses the most time, follow-up or visibility.

02

Map the current handling

CAJ reviews how enquiries, calls, bookings, documents or records move through the business today.

03

Run a controlled pilot

The first setup proves one operational story with clear ownership, protected data and useful next actions.

Pilot shape1 workflow

Start with one clear customer journey instead of trying to switch every process at once.

Setup modelGuided

CAJ helps define the first route, safe demo data, handoff points and owner review checks.

Control modelHuman-led

AI assists with capture, routing and explanation while sensitive actions remain reviewable.

Package decision

Price follows the first workflow to prove.

The safest package conversation starts by deciding which workflow should be piloted first: customer messages, voice calls, appointments, documents, finance evidence or daily management visibility.

Daily area
The usual way
With CAJ Operate
Why it matters
CompareCustomer messages

Messages stay inside WhatsApp, social inboxes or personal phones, so the business relies on memory and manual screenshots.

Enquiries become visible conversations with lead context, handoff state, customer notes and follow-up actions.

The owner can see what came in and what still needs action.

ComparePhone calls

Calls are answered manually, missed calls become callbacks on paper, and important details can be forgotten after the call.

Voice handling captures caller intent, transcript notes, callback state, transfer outcomes and linked follow-up records.

The call becomes part of the same customer journey as messages and bookings.

CompareBookings and appointments

Staff move between messages, calendars and notes while customers wait for confirmation.

Booking requests can be captured, checked, routed and confirmed through a controlled appointment workflow.

Less back-and-forth and fewer missed diary actions.

What the package includes

The first value is a working operational story.

Package conversations should focus on the workflow to prove first, the users involved, the channel setup needed and the control model around sensitive actions.

Customer clarity

The demo starts with the problem, not the technology.

Customers should understand the practical issue first: missed enquiries, scattered records, slow replies, weak handoff or poor visibility.

  • Each demo has a plain-English problem statement.
  • The workflow is shown as a short operational story.
  • The result is described as business value, not a technical feature list.
Operational trust

The platform story keeps humans in control.

The public pages should make it clear that CAJ Operate is governed, reviewable and built around staff ownership rather than hidden AI action.

  • Human handoff and approval are visible in the product story.
  • Sensitive data is explained through protected reveal and audit language.
  • Finance, documents and automation are positioned as review-first workflows.
Safe showcase

Animated pages use scripted data only.

The demo studio should remain separate from live tenant records, provider secrets and operational runtime behaviour.

  • Harbour Home Services Ltd stays the reusable demo scenario.
  • No live WhatsApp, Twilio, finance or document API is required for public animations.
  • The same content files can be edited later for new industries or campaigns.
Package questions

Common questions before a guided pilot.

These answers help customers understand what is included, why human control matters and why the first setup is guided.

Is CAJ Operate just a chatbot?

No. The assistant helps capture, classify and explain work, but the platform is built to turn customer contact into records, handoffs, appointments, documents, follow-ups, notifications and management visibility.

Product fitAI
Do we need to replace our WhatsApp or phone number?

The intended setup is to connect business channels into a controlled operating workflow. The first pilot decides the safest channel path, provider setup and manual fallback for the business.

ChannelsPilot
Can humans take over from the assistant?

Yes. Human handoff, callback routing, owner visibility, review states and queue ownership are central parts of the product story. The public demos keep that control visible.

Human control
Can the platform book appointments?

Appointment workflows are part of the product direction. The demo shows how a request can become a controlled booking record and calendar-ready action without losing the customer context.

Bookings